SHIPPING, RETURNS AND REFUND

​Welcome to The Paper Collective!

 

Shipping

Shipping across India We ship across India. Orders are dispatched within 1–2 working days and are usually delivered within 3–5 working days. Enjoy free shipping on all orders above ₹799.
Custom and bulk orders are dispatched within 2 weeks of order confirmation.
We currently ship within India only.
Logistics partners: Delhivery, The Professional Couriers, and India Post.

Returns

We offer a 7-day return policy.
If you're not happy with your order, email us at thepapercollective.in@gmail.com within 7 days of receiving it and we'll arrange a free pickup and a full refund once the product reaches us.
Products must be returned unused and in their original packaging.
Customised orders cannot be returned or exchanged.

 

Refunds

Online Payment Orders: Refunds for online payments are processed to your original payment method within 7 working days of us receiving the returned product.

Customized orders: No refunds or exchanges will be entertained. 

 

Exchanges

To exchange a product, email us at thepapercollective.in@gmail.com within 7 days of receiving your order, with your order number, the product name, and a photo. We'll arrange a pickup within 24 hours and send a replacement.
Any price difference will be refunded to you or collected via a secure payment link.
Products must be returned unused and in their original packaging.

​

​